Privacy and Security Policies

The Heritage Centre Website has been created as a virtual museum, or an on-line museum, pending the availability of a building for a permanent museum. The website is intended to provide a holistic view of our dynamic and evolving society, which is described more fully in About Us, as encompassing not only the Civil Parish of Rowlands Castle but also the Lavant valleys to the north, rising into the South Downs, and the adjoining area of Stansted Park and Forestside. It comprises three main parts: the natural environment, landscape and countryside, secondly our community from both its social and individual aspects, and thirdly our history.

Privacy Policy

Your privacy is very important to us. At Rowlands Castle Heritage Centre we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law or protect our rights.
  • Specific articles included in ‘Notable Residents’ have all been written or agreed with the person concerned.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

Website Visitors

Rowlands Castle Heritage Centre collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Rowlands Castle Heritage Centre’s purpose in collecting non-personally identifying information is to understand better how Rowlands Castle Heritage Centre’s visitors use its website. From time to time, Rowlands Castle Heritage Centre may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Gathering of Personally-Identifying Information

Certain visitors to Rowlands Castle Heritage Centre’s website choose to interact with Rowlands Castle Heritage Centre in ways that require Rowlands Castle Heritage Centre to gather personally-identifying information. The amount and type of information that Rowlands Castle Heritage Centre gathers depends on the nature of the interaction. For example, we ask visitors who make contact to provide a username and email address. Rowlands Castle Heritage Centre collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Rowlands Castle Heritage Centre. Rowlands Castle Heritage Centre does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Rowlands Castle Heritage Centre may collect statistics about the behaviour of visitors to its websites. For instance, Rowlands Castle Heritage Centre may monitor the most popular pages or use spam screened by the Akismet service to help identify spam. Rowlands Castle Heritage Centre does not disclose personally-identifying information.

Protection of Certain Personally-Identifying Information

Rowlands Castle Heritage Centre takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Rowlands Castle Heritage Centre uses cookies to help Rowlands Castle Heritage Centre identify and track visitors, their usage of Rowlands Castle Heritage Centre website, and their website access preferences. Rowlands Castle Heritage Centre visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Rowlands Castle Heritage Centre’s websites, with the drawback that certain features of Rowlands Castle Heritage Centre’s websites may not function properly without the aid of cookies. Cookie settings can be adjusted using the Cookie Policy.


Comments and other content submitted to Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Policy Changes

Although most changes are likely to be minor, Rowlands Castle Heritage Centre may change its Privacy Policy from time to time, and in Rowlands Castle Heritage Centre’s sole discretion. Rowlands Castle Heritage Centre encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Security – Social Media – Policy

We use our social media to engage with our local community, advertise local events and encourage our audience to get involved with the local community and its heritage. Any opinions expressed by our followers on social media, however, do not reflect the views of the Rowlands Castle Heritage Centre, its trustees, volunteers, or affiliates. We kindly ask that our followers and social media community respect the social media guidelines detailed below.


The Rowlands Castle Heritage Centre’s social media accounts are monitored by volunteers and as such, although we will attempt to monitor and moderate our social media pages regularly, we cannot guarantee we will be able to respond to any posts, messages or comments immediately. If you do not receive a response within 3 working days, and cannot find this information elsewhere on our website, please send an email to the Editor.


Although we are happy to chat with our social media audience, we ask that they safeguard their personal information. If you comment, post or message us on social media, please do not include any personal or identifying details, for example, email address, phone number or date of birth.


We welcome comment, conversation and debate on our social media pages. However, we expect social media users to be tolerant and respectful of all people. We will remove from our social media any posts which contain abusive, offensive, defamatory, discriminatory or unlawful text, images or videos. We retain the right to hide or remove such offensive comments and block accounts that post them.


Although we are happy to discuss the Heritage Centre with our followers, please do not use this as an opportunity to post spam on our social media pages. Off-topic comments or posts may be removed.


We will remove any links, messages, images or text on our social media used to advertise individuals or businesses unless they have been agreed in advance. Users repeatedly posting such content may be blocked.

Accuracy of information

We will attempt to ensure that any information we post on our social media is correct at the time of publishing. Although we may post links to other organisations, we are not responsible for the accuracy of other organisations or businesses. Retweeting does not count as an endorsement.

Intellectual Property

Our website belongs to a Registered Charity, Number 1174495. Please do not post any copyrighted material on our social media pages without permission to do so from the copyright holder. This includes branded text, graphics, images, or video.

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